Shipping & Returns
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Our products ship from Cronulla in the southern suburbs of Sydney, where we keep all items in stock, so you are sure to get your items quickly wherever you may be located.
We ship Monday to Friday excluding public holidays. Same day shipping is available on most items ordered before 1pm. Most items ship via Australia Post. Express post is available for most items. Regular post is used for smaller items.
Shipping costs for the different shipping methods are available prior to purchase by adding items to your cart and entering your location details in the cart.
Heavier items like anchor ropes and long items such as rods are sent via Startrack Couriers. Please make sure you have a street address available for these deliveries.
Overseas shipping available on most items, excluding larger items such as rods and ropes. Postage via airmail is calculated according to weight.
You may return most new, unopened items within 30 days of delivery for;
i) a full refund
ii) a replacement
iii) exchange product
Return postage is the responsibility of the customer where the customer has changed their mind.
In cases of faulty or incorrect goods, we will pay for replacement and/or exchange goods to be shipped to you.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.